Privacy policy

Last Updated: 2026

Thank you for visiting our website www.travelmarttm.com. The protection of your personal data is extremely important to us. Below, we provide information, in accordance with the General Data Protection Regulation (GDPR), on how personal data is collected, processed, and stored when using our website.

Responsible for Data:

Travel Mart TM GmbH
Registered in the Commercial Register, Dresden
Registration Number: 45162
VAT ID: DE293448110

Managing Director: Yana Fetova
Nossener Str. 1
01683 Nossen, Germany

Phone: +49 35242 666 950
E-mail: info@travelmarttm.com
Website: www.travelmarttm.com

Collection and Storage of Personal Data When Visiting Our Website

When you visit our website, certain information is automatically transmitted to our server by the hosting provider and temporarily stored in log files.
This may include, in particular:

• IP address of the requesting device
• date and time of access
• name and URL of the requested file
• referrer URL
• browser type and operating system used
• name of your internet service provider

This data is processed on the basis of Art. 6 para. 1 lit. f GDPR for the purpose of ensuring system security, website stability, and technical optimisation.

Contact Forms and Travel Enquiries

If you contact us via our contact form, by e-mail, or through a travel enquiry, we process the information you provide, including in particular:

• full name
• e-mail address
• telephone number
• travel dates and preferences
• any additional information voluntarily provided

This processing is carried out for the purpose of responding to your enquiry and taking pre-contractual steps in accordance with Art. 6 para. 1 lit. b GDPR.

Bookings and Travel Arrangements

As part of travel enquiries and bookings, we process personal data required for travel planning, reservation, and travel arrangements.
This may include:

• names of travellers
• dates of birth
• passport details (where required)
• contact information
• payment and invoicing details
• specific travel preferences

The legal basis for this processing is Art. 6 para. 1 lit. b GDPR.

Newsletter

If you subscribe to our newsletter, we use your e-mail address exclusively for sending travel inspiration, offers, updates, and relevant information. The legal basis is your consent in accordance with Art. 6 para. 1 lit. a GDPR. You may unsubscribe from the newsletter at any time with effect for the future.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and enable statistical analysis. Where technically non-essential cookies are used (for example, analytics or marketing cookies), this takes place solely on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. This may include, in particular:

• Google Analytics
• Meta Pixel
• Google Tag Manager
• Cookie Consent Banner Tool

Social Media Links

Our website may contain links to social media platforms such as Instagram, TikTok, Facebook, and LinkedIn. By clicking on these links, you leave our website. The respective platform operators are solely responsible for the processing of personal data on their platforms.

Disclosure of Data to Third Parties

Your personal data will only be shared with third parties where this is necessary for the performance of contractual services, including for example:

• hotels
• airlines
• DMCs / incoming travel agencies
• travel insurance providers
• payment service providers

Such disclosure is carried out in accordance with Art. 6 para. 1 lit. b GDPR.

Data Retention

We retain personal data only for as long as necessary for the respective purpose or as required by statutory retention obligations.

Your Rights

You have the right to:

• access your data
• request rectification
• request erasure
• request restriction of processing
• data portability
• object to processing
• withdraw any consent previously granted

Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, manipulation, or unauthorised access.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time where necessary to reflect legal, technical, or operational changes.

Liability for Content

As a service provider, we are responsible for our own content on these pages in accordance with applicable laws. Despite careful review, we do not assume liability for the accuracy, completeness, or timeliness of the information provided.

Liability for External Links

Our website may contain links to external third-party websites over whose content we have no control. Therefore, we accept no liability for such external content. The respective provider or operator is always responsible for the content of linked pages.

Copyright

All content and materials created by the website operator are subject to German copyright law. Any reproduction, editing, or distribution beyond the limits of copyright law requires the prior written consent of the respective author or creator.